Betting at Stan James, Customer service Stan James, Reliability Stan James

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Betting at Stan James. Once you have found the market you want to bet on, to place a bet at StanJames you simply click on the box of your selection and click view betslip. A pop-up showing your betslip will then appear on your screen where you can type in your stake. To place a multiple bet you can just keeping adding selections until you have all of the selections you want, at which point, you again click view betslip and choose the type of combo bet you wish to choose (double, trixie etc…). At any point you can click view betslip at the top of the page or at the side where it shows you the number of selections you currently have in your betslip. There is no information about what the market limit for that bet is which is something that can be frustrating. Once you have typed in your stake and pressed place bet, you will be taken to a new screen where you will have to confirm the bet before your bet is actually placed. When the site is running slow, this process can take a long time as it takes a while for it to load up the confirmation screen. When you place a bet in-running, you have to wait for the bet receipt screen to show but this takes no longer than any other bookmaker who puts a delay on accepting in-running bets and it is made clear to you whether your bet has been accepted or not.

Customer service Stan James. StanJames’ customer service is one of the best I have come across. They often reply within ten minutes when I have had any queries and their replies have always solved my problems. Importantly their customer service is manned 24 hours a day, 7 days a week and you can contact them by phone, email or even by post! They have contact numbers for the UK, Spain, Greece and “Outside the UK.” When I have asked them when odds for specific markets will be put up, they have always responded to my emails quickly and put the markets up within an hour maximum (often as little as ten minutes after receiving my mail) which would suggest they do care about their customers. If that is not enough then they have a Live Chat option which is becoming increasingly popular with punters as it allows queries to be settled very quickly. I just cannot fault StanJames in this respect.

Reliability Stan James Established originally in the UK, you can be sure that StanJames is very reliable. I have never read or heard of any complaints about deposits or payments and their excellent customer service shows they are committed to helping their customers in anyway they can. Being based in Gibraltar could worry some but this is purely a cost-saving exercise rather than anything malicious. You can feel confident betting large sums of money with StanJames as your money is definitely safe with them.

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