Online Assistance www.betdaq.com Overall the customer support at Betdaq is pretty average

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Football Asian Handicaps Personally, I do like to bet on the Asian Handicap market. Betfair were once my obvious choice as they had very good odds and their commission rates, unique for Asian Handicaps, went as low as 1%. Today that promotional policy is no more as they brought all markets in line at 5%.

In this respect Betdaq did entice me to open up an account with them. I did find they were still a little restricted in terms of Asian Handicap options offered but they open up their market much before and this is always a vital feature in betting exchanges.

Online Assistance They do an average job in assisting their clients, being reachable both by e-mail and by the always trustworthy and efficient ‘Live Chat’ option. They seemed quite well organized with up to six different e-mail contacts available in order not to cram all information up, yet when I tested them out there were a few e-mail addresses which seemed non-functional as messages kept coming back reporting a fault in their system.

Customer Service Overall the customer support at Betdaq is pretty average. If you’re the kind of person that needs to be guided every step of the way then your going run up a pretty hefty phone bill. Email support can take up to 3 hours to get a response, so try and be as detailed as you can with your questions. The responses we received were good, as long as the questions were clear. The help guide is comprehensive, so don’t be afraid to look through this first. Tel Support UK: 0870 178 1021 Tel Support IRE: +353 1633360 Email support: helpdesk@betdaq.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it www.betdaq.com


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